Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
safe area
great neighborhood
old carpeting
dining not included
7.6/10
Very good
Rooms
7.2
Location
8.6
Service
8.8
Dining
6.6
Guest reviews
7.6/10
based on 9 reviews
4/5
based on 374 reviews
8.5
8.5/10 based on 2649 reviews
#86 of 456 hotels in Mexico City based on Tripadvisor
Edward
United States,
April
2024
8.4/10
I had a delightful stay at this hotel with a great view of everyday Roma life. The rooms were kept clean, though they had old carpeting. The service from all the staff, including the night shift, was exceptional. The location was in the beautiful Roma area and very safe. The dining options were not included but overall satisfying, and the facilities were top-notch.
Rooms
8.0
The rooms were kept clean, offering a good view of everyday Roma life, but had old carpeting.
Service
9.0
The service from all the staff, including the night shift, was exceptional. All my needs were promptly attended to.
Location
9.0
The hotel is located in the beautiful Roma area, ensuring a safe and pleasant stay.
Dining
7.0
The dining options were not included, but the food provided was satisfactory.
Facilities
9.0
The hotel offers a variety of facilities to ensure a comfortable and convenient stay.
safe area
old carpeting
David
United States,
March
2024
7.4/10
Overall, my stay at the hotel was quite pleasant. The location was superb, being in a beautiful area with great food options nearby. The rooms, although renovated, lacked charm but provided a good view of everyday Roma life. The service from all the staff, especially the night shift, was top-notch. However, dining options were not included, and the hotel lacked some modern facilities.
Rooms
7.0
The rooms were renovated without much charm but offered a view of everyday Roma life. The double bed, refrigerator, and microwave were convenient.
Service
9.0
I received excellent service from all the staff, especially during the night. They were accommodating and helpful with various services like room service and tours.
Location
8.0
The hotel is situated in a very safe and lovely area in Avenida Alvaro Obregon, close to the center and surrounded by nice restaurants.
Dining
6.0
Dining was not included, which was a downside. However, the smoked salmon bagels offered were a tasty choice.
Facilities
7.0
The hotel lacked some modern facilities but provided essential services like car hire and laundry.
Paul
United Kingdom,
February
2024
7.8/10
The hotel offers a view of everyday Roma life, with old carpeting in the rooms and a huge bed for a comfortable stay. Although the rooms have been renovated without much charm, the hotel provides a convenient experience for guests.
Rooms
7.0
The rooms offer a glimpse of Roma life with old carpeting and feature a huge bed for a comfortable rest.
Service
9.0
The service from the night shift and all staff members is exemplary, ensuring a pleasant and hassle-free stay.
Location
8.0
The hotel is in the beautiful Roma area, offering a safe and charming neighborhood close to many restaurants for an enjoyable dining experience.
Dining
7.0
The dining options are not included but offer delightful crepes for a tasty treat during the stay.
Facilities
8.0
The hotel provides essential facilities such as room service, laundry, shuttle service, and tours/ticket assistance for added convenience.
John
United States,
October
2023
7.4/10
My stay at this hotel was quite pleasant. The rooms, although renovated without much charm, were kept clean and came equipped with a refrigerator and microwave. The service from all the staff, including the night shift, was top-notch, offering a range of amenities from room service to tours/ticket assistance. The location in the beautiful Roma area was ideal for exploring the tourist sights and enjoying the great food nearby. However, being near a very busy avenue did lead to some noise disturbance. The dining experience was satisfactory but not included, which was a bit of a downside. Overall, a decent value for the money with some room for improvement in certain areas.
Rooms
7.0
The rooms, while lacking charm in the renovations, were clean and maintained well with essential amenities like a refrigerator and microwave.
Service
9.0
I received excellent service from all the staff members, especially during the night shift. The range of services offered, from car hire to housekeeping, was impressive.
Location
8.0
The hotel's location in the beautiful Roma area was convenient for exploring the tourist sights and enjoying the vibrant food scene. However, the proximity to a busy avenue resulted in some noise disturbances.
Dining
6.0
The dining experience was satisfactory, although the meals were not included in the stay. Some additional dining options could improve the overall experience.
Facilities
7.0
The hotel offered a decent range of facilities, ensuring a comfortable stay for guests. However, some additional features could enhance the overall experience.
Nicholas
United Kingdom,
October
2023
7.0/10
The hotel offers a glimpse of everyday Roma life with renovated rooms lacking charm. The service from the night staff is efficient, but pricing may not offer the best value. Located in a very safe area with great food options, yet the overall experience could be more enjoyable with improved facilities.
Rooms
7.0
The renovated rooms provide a good view of everyday Roma life.
Service
7.0
The service from the night shift is efficient, but pricing might not offer the best value.
Location
8.0
Located in a very safe area with great food options, offering a glimpse of everyday Roma life.
Dining
6.0
Dining options are not included, potentially affecting the overall experience.
Facilities
7.0
Facilities could be improved to enhance the overall stay.
Sue
United Kingdom,
June
2023
8.0/10
The hotel is in a vibrant area of Roma, close to famous tourist sights and surrounded by great dining options. The rooms, although renovated without much charm, are always clean but have old carpeting. The service from all staff members, including the night shift, is exceptional. The location is very safe and convenient for exploring all major attractions. However, the dining options are not included in the stay, which can be a downside. Overall, a good choice for those looking for a safe and lively area to stay in.
Rooms
7.0
The rooms have been renovated without much charm but are always kept clean with old carpeting.
Service
9.0
The service from all staff members, including the night shift, is exceptional.
Location
10.0
The hotel is located in a beautiful area of Roma, very safe and close to all main tourist attractions and great food options.
Dining
6.0
The dining is not included in the stay.
Facilities
8.0
The hotel offers a range of services from room service to shuttle service and tours/ticket assistance.
Harry
United Kingdom,
June
2023
8.0/10
This hotel offers a glimpse into everyday Roma life with its renovated rooms but lacks charm. The location is ideal for exploring the beautiful Roma area and enjoying great food nearby. Staff service is excellent, particularly from the night shift, providing various convenient amenities.
Rooms
7.0
The renovated rooms provide a good view of everyday Roma life, but lack charm.
Service
9.0
The service from all staff members, especially the night shift, is exceptional, offering a range of amenities to make the stay convenient.
Location
9.0
Situated in the beautiful Roma area, the hotel is in a very safe and pleasant neighborhood with great food options and easy access to major tourist attractions.
Dining
7.0
The dining experience, though not included for all guests, offers Bernese Fries, with room for improvement in menu variety.
Facilities
8.0
The hotel provides a well-rounded array of facilities to enhance the overall stay.
Kate
United Kingdom,
June
2023
7.8/10
The hotel has renovated rooms with double beds, which are kept clean, but lack charm. The service from all the staff was exceptional, especially the night shift service. The location in the beautiful Roma area was convenient for exploring the tourist sights. The dining options are not included, but the eggs Benedict were a highlight. The facilities are sufficient and meet basic needs.
Rooms
7.0
The rooms have been renovated and are kept clean, but lack charm.
Service
9.0
The service from all the staff, including the night shift, was exceptional.
Location
8.0
The hotel is located in the beautiful Roma area, providing easy access to tourist sights.
Dining
7.0
The dining does not include meals, but the eggs Benedict were a delicious option.
Facilities
8.0
The facilities provided meet basic needs for a comfortable stay.
Billy
United Kingdom,
April
2023
7.8/10
The hotel is located in the beautiful Roma area, ensuring a great and safe environment with easy access to tourist sights and fantastic food options. The rooms offer the comfort of a huge bed on non-smoking floors with old carpeting. The service, from the night shift to all staff members, is exceptional. However, the dining options are not included, and the hotel lacks some facilities.
Rooms
8.0
Enjoyed the spacious room with a huge bed on a non-smoking floor.
Service
9.0
Received excellent service from all staff members, including the night shift.
Location
9.0
The hotel is ideally located in the beautiful Roma area, providing a safe and convenient stay near great dining options.
Dining
7.0
Dining options are not included, so consider external choices around the area for more variety.
Facilities
6.0
Limited facilities available on-site, plan accordingly for extra amenities.
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